![]() ![]() This action causes a Stop error to occur. When Lenovo Vantage software runs, some versions may try to access PCI device configuration space in an unsupported manner. Processes that have to access PCI device configuration space must use officially supported mechanisms.Įnabling the Enhanced Windows Biometric Security option in the UEFI of Lenovo ThinkPad devices that were manufactured in 2019 or 2020 meet the conditions that trigger this behavior. Windows devices that receive July 31, 2020-KB4568831 (OS Build 19041.423) Preview or newer updates restrict how processes can access peripheral component interconnect (PCI) device configuration space under specific conditions. The codes that are associated with the error are "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" (in the Stop error message screen) and "0xc0000005 Access Denied" (in memory dumps files and other logs). The device experiences a Stop error (also known as a bugcheck or blue screen error). The device also has Enhanced Windows Biometric Security enabled in the UEFI, and it runs Lenovo Vantage software. You have a Lenovo ThinkPad device that has received the July 31, 2020-KB4568831 (OS Build 19041.423) Preview update or a newer update. This article describes a problem that causes a stop error on Lenovo ThinkPad that has KB4568831 or a later update.Īpplies to: Windows 10, version 2004 Original KB number: 4580649 Symptoms ![]()
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